Frequently Asked Questions

Typically, hotter or colder areas throughout the house indicate improper air flow (too much / too little) in that area. This is normally caused by improper sizing of duct work. Sometimes this can be remedied inexpensively by installing air balancing dampers.

During warmer months, we recommend that you set your thermostat at 74 during occupied times and 78 during unoccupied times. During cooler months, we recommend that you set your thermostat at 70 during occupied times and 65 during unoccupied times. We do not recommend turning your thermostat off.

We recommend using pleated filters for the average household; however, if you have special needs (allergies, sinus issues, pets, etc.) there are many options for upgrading your filter system.

As with any mechanical piece of equipment, proper maintenance is key in keeping your equipment running efficiently, thereby reducing stress on the equipment. Less stress equals fewer breakdowns and repairs. See our preventative maintenance page on how we can help.

Be sure to change your filter every month, especially during the warmest months of the year, and clear debris and shrubbery from around your outdoor unit (unit should have a minimum of 12-18 inches clearance).

You can save on your energy costs each month by investing a small amount in a programmable thermostat. Window shades and blinds will also reduce heat loss or gain through windows.

By upgrading to a newer, higher efficiency system, customers typically save anywhere from 30-50% on their heating / cooling costs.

“The kind of professionals you hope you are hiring every time you hire someone – prompt, courteous, intelligent. They explained the heating and cooling system we currently have versus what we need and why. They never talked down to us and answered all our questions in a way we could understand.”